Dr Frank’s Joint & Muscle Discomfort Relief Oral Spray As Seen on Tv
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Use Caution!,
First, the product did nothing for me. Of course that doesn’t mean that it won’t work for you. My complaint however, involves their very deceptive marketing practices. When you order on line they automatically send each month a new supply and charge your account as if you will be taking there product forever. In addition before checking out you are presented with the opportunity to get an extra bottle for what appears to be half price, when you get the bottle you find that is actually half the size. I would use extreme caution before giving these snake oil salesmen my credit info.
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|Preying on the tormented.,
I ordered from the website after seeing the product advertised on TV. I figured I’d give it a try.
I’m 24 and I have arthritis. I hit the genetic lottery, you could say. Some mornings I simply can’t move very well. Bad feet, bad hips, bad back, neck, and shoulders.
One night, I was in genuine pain, unable to sleep. In those moments of desperation, you do silly things. I ordered this product.
No help whatsoever. Still popping Tylenol and Advil just to get by.
Some people have no problem preying on those in pain.
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|Tricky marketing practices- product did not work for me,
Like the other reviewer, I was not pleased to get a 1/2 sized bottle for 1/2 price with my first order. I also didn’t like having my credit card automatically charged and product automatically sent.
My major complaint is their heavily touted 30 day return policy. The fine print on their invoice says that the 30 day period runs from the date on their invoice, not when you receive the product. I received my shipment more than 2 weeks after my invoice date (to give them the benefit of the doubt, the delay could have been caused by the holiday mailing season and transit from East Coast to Hawaii). According to their enclosed information you should, “give this product a good chance to work (2 weeks at least and sometimes more) before you consider calling to cancel”. Thus, they encourage you to delay canceling, and then they say you are not eligible for their 30 day money back guarantee because you are canceling too late.
I called to cancel and request a refund within 30 days of my receipt of the product. A rude customer service representative kept interrupting me and repeating herself. When I asked for a supervisor she informed me that she was the supervisor.
Not only did the product not work, but dealing with the company was distasteful.
I’m complaining via my credit card company. They have reversed the charges.
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